Frequently Asked Questions

What is NOMAD?

NOMAD is a unique mobile application that connects customers to food trucks. With NOMAD, customers can:

  • Discover real-time location of food trucks.
  • View food truck profiles, menu items, specials and sold out dishes.
  • Order and pre-pay for their food.
  • Receive an alert when their food is ready, skipping the line at the truck.
  • Tip the food truck after their order is received.

-

What kind of device do I need to use NOMAD?

NOMAD is available for download now for both Android and Apple iOS app stores.
-

I love this idea! Where is NOMAD available?

NOMAD will have a soft launch and beta test period from January to March 2020 in Houston, Tex. We will have a formal launch event in late March 2020 (stay tuned!). We are rapidly expanding nationwide in 2020 and beyond.

-

Sounds great! How much does NOMAD cost?

Users are charged a small $0.99 fee to order through NOMAD. Compare that to other meal ordering services whose user fees range from $5 to $20, and it's a steal!
-

Am I able to tip the truck?

Absolutely! When you place your order, you are prompted to leave a tip if you choose to do so. The tip is sent directly to the truck.

-

What forms of payment do you accept?

We accept payment from all major credit and debit card companies (Visa, Mastercard, American Express and Discover).
-

I have a concern with my order. How do I get in touch with NOMAD?

Sorry to hear that. Open the app and select "HELP" on the lefthand menu. Then, follow the directions for submitting a claim. Someone on our team will be in touch shortly to solve your issue.
-

I own or operate a food truck, and I'd like to use NOMAD. What do I do?

We'd love to work with you! Please fill out our online form here to receive more information. Someone will get back to you ASAP.

Ready to give NOMAD a try?